Alicia Kite

Refunds & Returns Policy

We hope that you love your cami, but if you are in any way unsatisfied with your purchase you can return your item for an exchange or a full refund within 14 days. Please email us at the to begin the return process or if you are seeking an exchange.


You must contact us before returning any items within 14 days from the day you receive your goods, quoting your order number, the item you wish to exchange or return and the reason for the return. You will find a return slip in with your cami, please can you fill this in and send back with your return .


We must receive goods at Sycamore Lodge Hardigate road, Cropwell Butler NG12 3AH, within 7 days of receiving a returns confirmation email and return them in their original condition, and where possible, original packaging. You will find a seal strip which will fasten your return box securely:


  • Please note that it is your responsibility to cover postage costs for returns. You should ensure that the goods are fully insured, as proof of normal posting does not cover goods that are lost or damaged in transit.
  • All returned goods remain the customer’s responsibility until they reach Alicia Kite office.
  • We will make any refunds due to you as soon as possible. Your refund will be made within 14 days from the day on which we receive the product back from you.
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